July 10, 2013
You guys are all awesome!
I’m a new customer, and only have about 10 or so orders in thus far – but EVERY aspect of service you provide is TOP NOTCH!
I also love how if I need help from a human I can call up my rep and have him walk me through everything I need to know
Mike – Studio 37
June 20, 2013
Looks great, thank you for your creativity and expertise. I wanted to make sure you knew that we did approve and were impressed with the creativity.
Best Regards, Erin Naftzger
June 7, 2013
I am extremely impressed with the level of professionalism and customer service that I received from your team, this week.
In particular, I found working with Amanda Ouellette to be one of the best experiences, that I have had in a very long time!
She was proactive in dealing with me, and completely satisfied my requirements, for Every Door Direct Mail" Campaign.
She was proactive, and resourceful.
She was a great listener, and came across as knowledgeable and professional.
She pursued and provided a solution for me and my organization.
It was through her level of knowledge and great communication skills that turned me into a CUSTOMER. I wanted to close the loop on this with you, and to give recognition to Amanda, which is very much deserved.
April 3rd, 2013
Thank you, Amanda! We just got the postcard and HOLY MOTHER, it looks beautiful!!!
HUGE KUDOS to your design crew. Seriously wonderful work! Thank you so much! We’re very excited!
Teddy and the iMaids crew
April 2, 2013
imageMEDIA deserves a shout out for their excellent service and dedication to helping small businesses. Pricing you simply can’t beat anywhere! For all your printing needs call 866.885.4468
Oct 5, 2011
I wanted to let you know that my 1st ordering experience with Image Media was wonderful! I met Dean at a conference and was “wow’ed” by his professionalism and thought we would give him a try over the company we have used for years. I was not disappointed and loved how I could check my status on my order anytime.
Great job! We will be back for more orders!
March 21, 2011
Thank you so much for all of your help with my wedding invitations, RSVP cards, and save the date cards. They look amazing and Danielle was so friendly and easy to work with. I could not have asked for better!
January 19, 2011
I want to thank you for a beautiful product on our information pack.
(You have it listed as a magazine). Dean was extremely helpful in his advice to get the colors correct for printing and it came out really well. The staff here at EON Systems are very proud of the info pack which is always a good sign. And I hope our prospective clients will also respond equally enthusiastically when we put it out.
January 5, 2011
I received my poster and I wanted to thank you very much for the beautifully custom made mosaic poster and the wonderful customer service I received from Monica!
I am happy and the recipient of the gift was happy!
Give Monica a raise! Thank you! have fun!
November 15, 2010
I wanted to let you know how extremely pleased I have been with your services (both quality and turn around times) since I switched over from another company several years ago. One of the main reasons (besides those already mentioned) for my satisfaction, is the exceptional service that I have consistently received from Megan and Monica. They have always been pleasant, patient and have on numerous occasions gone out of their way to assist me each time that I’ve called in with questions or problems (usually of my own doing!).
Monica and Megan’s professionalism is a testament not only to their own work ethic, but also to your company for training and hiring such individuals to serve your customers and to represent you.
July 2, 2010
The menu’s look TERRIFIC! We couldn’t be happier with them & thank you for all the hard work. We would like to get started on the insert rack card for the menu as well as a comment card.Again, thanks so much for the beautiful menus!
Rusty Bellies Waterfront Grill
June 16, 2010
I have been working as a graphic designer for over 10 years, and I have never had such a wonderful experience with a printing company, and their customer support, as I did this past week working with Megan and Dean — there were some specific technical difficulties from the start because of an older Mac system that I use…as I went through the process figuring out the best way to prepare and transmit my brochure files, I made several calls to Image Media’s customer support — not only was I always greeted warmly, but regardless of my questions, technical or otherwise, I always felt I had the complete attention of either Megan or Dean, and that there was no need to rush…that they were there to help and answer my questions, or find the answer needed at the time…I really, really appreciated their professionalism, and patience — especially at the very end when I was feeling a little bit frantic! I will definitely recommend Image Media to people I know, and I hope to work with Image Media again.
May 27, 2010
I just wanted to let you know how totally pleased I was with the last job I printed with your company. I had a set of menus printed, and the first batch didn’t come out quite right; there was some flaking on the fold line. When I called you, everyone that I spoke with was so kind and determined to correct the problem. You gave me a free reprint and reship, and when I got the new batch of menus, I couldn’t have been happier! Everything was so perfect. This was the first time that I’d ever experienced even the slightest problem with your printing, and you were right there, ready and willing to help me get the situation fixed. Not many companies these days are so conscientious about their customer service; it’s really wonderful to have a printing company that I know I can trust. I will continue to send my print work to you because I know you’ll stand by your work and make sure that everything is of the highest quality. I really appreciate your commitment to service. Thank you thank you thank you!
May 6, 2010
Prior to using imageMEDIA, we established a success ratio for a Postcard marketing campaign. I am pleased to report that we reached that goal with the very first mailing. As a result, we will be incorporating Postcard marketing into our long-term strategy. Best of all, imageMEDIA made the process easy and smooth.
April 21, 2010
Loved Megan and Monica and the great service. quick responses and oh soooo professional. Wendy
April 19, 2010
I am very happy with your work and price. I only ordered 2500 because I knew that I would want to change some text after I began this business. I will contact you folks when I am ready. Richard
March 25, 2010
We loved the product you produced. They look great. I am always very impressed with the quality and the turn around is also perfect for us.
We’re in it for life!
February 17, 2010
I just wanted to drop you a line to let you know how much I appreciate your company and the exemplary customer service it provides. This is the very reason I have brought three separate companies into the Image Media client pipeline and will continue to recommend you to anyone in need of print services.
I have worked with Megan for several years now, and she is a joy and a pleasure. Danielle has worked on our projects on the graphic arts front and her work has always been excellent.
It is such a refreshing change to find a company that is PRO-ACTIVE in its approach with its clients.
I have much respect for the way you run your company and treat your clients!
February 17, 2010
Love how you guys operate. LOVE the fast service!!
December 2, 2009
I would like to let you know that working with Gabe has been an a fantastic experience. Gabe went beyond the call of duty working with me. He understood what I wanted and delivered in a fast and timely matter. I am very impressed with your company and employees and will be coming back for more work in the future.
Thank you again and Happy Holidays….
November 17, 2009
imageMEDIA has taken so many tasks off my plate and guided me to more savings than I could have ever imagined
November 17, 2009
My first mailer with imageMEDIA was a huge success! The service there is the best I have ever experienced
November 17, 2009
imageMEDIA is like having an in-house marketing department that is flexible and cost efficient for my franchise
November 17, 2009
love the postcards! great quality and great service.
July 8, 2009
This is to express our appreciation for the cooperation and good service that we received from Megan and Danielle, in handling the placement and design of our order, which is now in process. We look forward to a successful mailing and to others in the future.
RESOURCE REALTY GROUP, INC.
July 8, 2009
I love my new business cards, they are perfect. I also enjoyed your friendly office too!
Aug 5, 2011
Hi folks, Just received my order and wanted to say great job! I’m really pleased with the way the brochures turned out – and you even folded them. Thanks, Don
Aug 11, 2011
You are truly a wonderful company! The service you provide is more than first class!!! I shall recommend imageMEDIA to everyone I possibly can…and will recommend you personally in addition. Thank you for your help on this project. John